Connect with PowerPay Solutions
London's leading energy technology specialists are ready to provide expert consultation and comprehensive support. We offer prompt responses and professional guidance for all your smart energy needs.
Send Us a Message Directly
Immediate Contact Options:
- Phone: +44 20 7946 0876
- Email: info@powerpaysolutions.co.uk
- Live Chat: Available during business hours (9AM - 5PM GMT)
Average response time for email inquiries is under 2 hours during business hours.
Visit Our Westminster Office
Located in the heart of London, our office is easily accessible for in-person consultations and meetings. We welcome prospective clients and partners by appointment.
Our London Headquarters:
PowerPay Solutions Ltd14 Regent Street
Westminster
London, SW1Y 4PE
United Kingdom
Office Hours: Monday - Friday, 9:00 AM - 5:00 PM GMT
Limited visitor parking available by prior arrangement.
Easily accessible via Piccadilly Circus or Charing Cross underground stations.
Dedicated Customer Support & Technical Assistance
Our commitment extends beyond deployment. We provide robust support services to ensure your energy systems operate flawlessly and your customers are always assisted.
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General Customer Support
+44 20 7946 0876 (Option 1)For billing inquiries, account management, and general assistance.
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Technical Support Hotline
+44 20 7946 0877 (Option 2)For meter diagnostics, software troubleshooting, and system integration queries. Available 24/7 for critical issues.
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Online Help Desk & Ticket Submission
Submit a Support Ticket OnlineAccess our knowledge base or log new issues for expedited resolution.
Training and consultation booking for existing clients can be arranged via your dedicated account manager.
Schedule Your Energy Technology Consultation
Ready to explore how PowerPay Solutions can transform your energy infrastructure? Book a personalized consultation with our experts.
Book Your Session:
Choose a convenient time and consultation type below. We offer both virtual and in-person meetings tailored to your needs.
Partnership & Business Development
PowerPay Solutions is always seeking strategic alliances and beneficial collaborations to expand the reach of smart energy technology and drive mutual growth.
Whether you're a technology innovator, a service provider interested in integration, or a utility looking for a strategic partner in energy management, we encourage you to discuss opportunities with our Business Development team.
Connect with Our Partnership Team:
- Email: partnerships@powerpaysolutions.co.uk
- Phone: +44 20 7946 0878
- Formal Inquiries: Refer to our dedicated partnership inquiry form for detailed submissions and qualification requirements.
Emergency Support & Urgent Assistance
For critical system outages or urgent technical issues requiring immediate attention, please use our dedicated 24/7 emergency contact line.
Emergency Hotline
This line is for immediate critical system issues only. For general support, please use the contacts listed above.
When to use this line:
- System-wide meter communication failure
- Critical billing system outages
- Major power disruption affecting PowerPay infrastructure
Our emergency response team is trained to provide rapid assistance and initiate resolution protocols.
Your Energy Solutions Partner: We're Here to Help
At PowerPay Solutions, your success is our priority. We are dedicated to providing responsive, insightful, and comprehensive support at every stage of your journey with us.
We pride ourselves on an average response time of less than 2 hours for all business inquiries during working hours, ensuring you get the information and support you need without delay. Our UK-wide service coverage means local support teams are ready to provide on-site consultation and expertise wherever you are.
What Happens After You Contact Us?
- Prompt Acknowledgment: Your inquiry will be acknowledged within minutes.
- Dedicated Representative: A specialist will be assigned to your case based on your inquiry type.
- Scheduled Follow-up: Expect a detailed response or scheduled consultation within 2 business hours.
